Right of withdrawal for consumers
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity.
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single order;
To exercise your right of withdrawal, you must:
Parcel-Box GmbH
Country Road 382
LI-9495 Triesen
Telephone number: +41 79 766 40 66
E-mail address: info@paket-box.ch
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.
You may use the attached model cancellation form, although this is not mandatory.
In order to comply with the cancellation period, it is sufficient for you to send your notification of exercising your right of cancellation before the end of the cancellation period.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund for goods that can be sent by parcel until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
We collect the goods that cannot be sent by parcel.
You must return or hand over the goods that can be sent by parcel to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods that can be sent by parcel before the expiry of the fourteen-day period.
You will bear the direct costs of returning goods that can be sent by parcel as well as the direct costs of returning goods that cannot be sent by parcel. The costs for goods that cannot be sent by parcel are estimated at a maximum of EUR 196.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Grounds for exclusion or expiration
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely in the case of contracts for the delivery of goods if, after delivery, these have been inseparably mixed with other goods due to their nature.
Sample cancellation form
If you want to cancel the contract, please fill out this form and send it back to:
Parcel-Box GmbH
Country Road 382
LI-9495 Triesen
Fax number: +41 79 766 40 66
E-mail address: info@paket-box.ch
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notification is on paper)
Date
(*) Delete as appropriate.
