Data protection
Parcel-Box GmbH
Country Road 382
LI – 9495 Triesen
www.paket-box.ch
Place of jurisdiction: Regional Court of Vaduz
Company registration number:
Unless otherwise stated below, the provision of your personal data on our websites is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This only applies if no other information is provided in the subsequent processing operations. "Personal data" is all information that relates to an identified or identifiable natural person.
- Server log files
You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in protocol data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out based on our predominantly legitimate interest in ensuring the trouble-free operation of our website and to improve our offering. - Collection and processing when using the contact form
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent you provide it. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use. - Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of enabling the use of our service. The processing takes place with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted. - Collection, processing and use of personal data when placing orders
When you place an order, we only collect and use your personal data to the extent necessary to fulfil and process your order and to process your enquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide this data means that no contract can be concluded. Processing is necessary for the fulfilment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners, whom we need to process the contractual relationship, or service providers whom we use as part of order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these are, for example, recipients in the following categories: shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and dropshipping dealers. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum. - Use of the email address for sending newsletters
We use your email address, regardless of contract processing, exclusively for our own advertising purposes to send newsletters, provided that you have expressly consented to this. The processing takes place with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. Your data will be passed on to a service provider for email marketing as part of order processing. It will not be passed on to other third parties. The data will be transmitted to a third country for which an adequacy decision of the European Commission exists. - Passing on the email address to shipping companies to inform them about the shipping status
We will pass on your email address to the transport company as part of the contract processing, provided that you have expressly agreed to this during the ordering process. The purpose of the transfer is to inform you of the shipping status by email. The processing takes place with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until the revocation. - Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is visited again. We use cookies to make our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary that the browser is recognized even after you change pages. The processing is carried out based on our overriding legitimate interest in guaranteeing the optimal functionality of the website and a user-friendly and effective design of our offering.
Cookies are stored on your computer. You therefore have full control over the use of cookies. You can prevent cookies from being stored and the data they contain from being transmitted by selecting the appropriate technical settings in your Internet browser. Cookies that have already been stored can be deleted at any time. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. The links below will tell you how to manage (including deactivate) cookies in the most important browsers: Chrome Browser, Internet Explorer, Mozilla Firefox and Safari.
The data processing described in points 9-16, in particular the setting of cookies, is carried out based on our overriding legitimate interest: (a) in the needs-based and targeted design of the website, e.g. with analysis and statistics tools, (b) in targeting site visitors with interest-based advertising, e.g. with conversion tracking and (c) in direct customer communication, e.g. with live chat tools. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation. - Use of Google Analytics
We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google has certified itself under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. You can prevent cookies from being saved by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link. To prevent Google Analytics from collecting data across all devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt out on all systems and devices used for this to have a comprehensive effect. If you click here, the opt-out cookie will be set. You can find more information about terms of use and data protection here and here. - Use of the remarketing or “similar audiences” function of Google Inc.
We use the remarketing or “similar target groups” function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. This function serves the purpose of analyzing visitor behavior and interests. Google uses cookies to carry out the analysis of website usage, which forms the basis for creating interest-based advertisements. The cookies record visits to the website and anonymized data about website usage. No personal data of visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously viewed product and information areas. Your data may also be transmitted to the USA. Google has certified itself under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there. Alternatively, you can deactivate the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative and implementing the additional information on opting out provided there. You can find more information about Google Remarketing and the associated privacy policy here. - Google Tag Manager
We use the Google Tag Manager on our website. The Tag Manager does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager. - Google Doubleclick
Doubleclick is a service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws. Doubleclick uses cookies to present you with advertisements that are relevant to you. For this purpose, your browser is assigned a pseudonymous ID in order to check which advertisements are displayed in your browser and which have been accessed. The cookies do not contain any personal information and only enable Google and its partner websites to display advertisements based on previous visits to our or other websites. The information generated is transferred by Google to a server in the USA for evaluation and stored there. Google only transfers data to third parties due to legal regulations or as part of order data processing. Under no circumstances will Google combine your data with other data collected by Google. By using our websites, you consent to the processing of the data collected about you by Google and the manner of data processing described above as well as the stated purpose. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our websites to their full extent. You can also prevent the collection and processing of data by Google by downloading and installing the browser plug-in available under the link under the point Doubleclick deactivation extension. Alternatively, you can deactivate the Doubleclick cookies on the Digital Advertising Alliance website at the following URL. - Use of Google Ads Conversion Tracking
We use the online advertising program “Google Ads” on our website and, as part of this, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws. When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that there is no way that cookies can be tracked across Ads customers' websites. The information collected using the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. Your data may be transferred to the USA. Google has certified itself under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. You can also deactivate personalized advertising in the Google advertising settings. You can find instructions on how to do this here. You can also deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page and implementing the additional information on opting out provided there. You will then not be included in the conversion tracking statistics. Further information and Google’s privacy policy can be found here. - Using Bing Ads Conversion Tracking
We use Bing Ads from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; “Microsoft”) on our website. When you click on an ad placed by Bing Ads, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Microsoft and we can recognize that you clicked on the ad and were redirected to this page. Information obtained using the conversion cookie is used to create conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, this does not enable these users to be personally identified. Your data may be transferred to the USA. Microsoft has certified itself under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. You can prevent cookies from being saved by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. As a result, you will not be included in the conversion tracking statistics. You can find more information on data protection and the cookies used by Microsoft Bing here. - Bing Universal Event Tracking (UET)
We use technologies on our website with which Bing Ads collects and stores data and from which usage profiles are created using pseudonyms. This is a service provided by Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA). This service enables us to track user activities on our website when they reach our website via Bing Ads ads. A cookie is placed on your computer. A Bing UET tag is integrated into our website. This is a code which, in conjunction with the cookie, stores some non-personal data about website usage. This includes, among other things, the length of time spent on the website, web page views and which ad users accessed the website from. Information about your identity is not collected. The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days. You can prevent the collection of data generated by the cookie and related to your use of the website as well as the processing of this data by deactivating the setting of cookies. This may limit the functionality of the website. In addition, Microsoft may track your usage behavior across multiple electronic devices using so-called cross-device tracking and is therefore able to display personalized advertising on or in Microsoft websites and apps. You can disable this behavior here. You can find more information about Bing's analysis services on the Bing Ads website. You can find more information about data protection at Microsoft and Bing in the Microsoft privacy policy. - Use of Facebook Custom Audiences
We use the “Custom Audiences” remarketing function from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; “Facebook”) on our website. The purpose of the application is to target website visitors with interest-based advertising on the social network Facebook. For this purpose, Facebook’s remarketing tag has been implemented on the website. This tag establishes a direct connection to the Facebook servers when you visit the website. This sends the Facebook server information about which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then be shown personalized, interest-based Facebook ads. Your data may be transferred to the USA. Facebook has certified itself under the US-EU data protection agreement “Privacy Shield” and is therefore committed to complying with European data protection guidelines. You can find more information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook’s privacy policy. - Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The function displays videos stored on YouTube in an iFrame on the website. The "Enhanced data protection mode" option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. Google has certified itself under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. You can find more information about the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy in YouTube's privacy policy. - Use of the Tawk.to live chat system
We use the live chat system of tawk.to inc. (187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA, "tawk.to") on our website. The data processing serves the purpose of communication between you and us as the provider. Anonymized data is processed to operate the system and for web analysis purposes. User profiles can be created from this data under a pseudonym, whereby cookies can be used. The cookies enable the Internet browser to be recognized. The data collected will not be used to personally identify the visitor to this website without the separate consent of the person concerned. Your data may be transferred to the USA. Tawk.to has submitted to the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. - Duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular those under tax and commercial law, and then deleted after the deadline has expired, unless you have consented to further processing and use. - Rights of the data subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: Right to information, rectification, erasure, restriction of processing, data portability. You also have the right to object to processing and to processing for direct marketing purposes.
To do so, please contact: datenschutz@paket-box.ch or use the contact details provided in the imprint. - Right to complain to the supervisory authority
You have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.
As of: 17 June 2024
